Customer Reviews

Reliable Tech Heating, Cooling and Plumbing

4.7 / 5 | 427 Total Reviews

5 stars

365

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"I contracted with Reliable Tech to install a Mitsubishi Heat Pump system in my home after my radiant floor system failed (Entran tubing). I couldn't be much happier with the work, the way it was done, and the final outcome. Reliable Tech sent a large team that was extremely courteous, and competent. The work was done quickly, without any mess, and the followup and customer service has been excellent. I would highly recommend them to anyone looking for professional, reliable heating and air conditioning service!!"
S . B from Los Alamos, NM on April 15th, 2016

(5 / 5)

"ordering and installation was great - took more than a month to get someone to respond to my phone calls about the warranty, and I still don't have the manual for the furnace."
K . A from Santa Fe, NM on February 8th, 2016

(5 / 5)

"We needed some help with a gas water heater. Tech arrived on site ahead of the estimated time. Caesar was very professional and knowledgeable. "
T . W from Santa Fe, NM on January 19th, 2016

(5 / 5)

"I don't like the new furnace or the installation."
L . G from Los Alamos, NM on December 22nd, 2015

(1 / 5)

"Very Professional."
P . M from Santa Fe, NM on December 15th, 2015

(5 / 5)

"Problem solved w/in a half hour very well done. I must say tho that $311 for a $50 part is a tad steep!"
G . B from Santa Fe, NM on December 2nd, 2015

(5 / 5)

"Bob, the plumber that came to my rescue over the weekend was excellent. He made sure the work was done right."
H . D from Oakland, CA on November 30th, 2015

(5 / 5)

"Thanks for fixing our heating system. I was impressed by how quickly you responded to the problem occurring after the first repair. Thanks for giving us a cozy home again."
N . P from Santa Fe, NM on November 17th, 2015

(5 / 5)

"Communication was not great. I sent detailed pictures of the job, and the tech doing the work was planning something completely different. The work the tech did had multiple problems, but I was immediately called by the office wanting the remainder of the payment. They seemed very irritated that I didn't want to complete payment while there were outstanding problems with the job. The owner did come out and remediate the problems, but it still required extra work on my part (re-hanging a double door). "
B . N from Los Alamos, NM on November 17th, 2015

(2 / 5)

"Our service tech. was professional, knowledgeable, friendly and helpful. The total cost and the time our service provider spent on our system was reasonable. Based off of this 1st experience with this company we will use them again in the future. "
E . P from Los Alamos , NM on November 3rd, 2015

(5 / 5)

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Reliable Tech Heating, Cooling and Plumbing