Customer Reviews

Reliable Tech Heating, Cooling and Plumbing

4.7 / 5 | 427 Total Reviews

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"We made an appointment for a consultation for Mitsubishi mini-splits, having gotten a referral from a neighbor who was using Reliable. The company authorized a charge on the credit card to cover the travel from Santa Fe to Abiquiu. On the day of the appointment, no one showed up during the appointment time window. I called twice and left messages, the second time to let them know that I needed to leave the house (this was two hours after the appointment window). I never heard back. I called again, twice, to see what had happened, and never heard back from Reliable again. Ever. My neighbor reported a great experience. Am not sure what happened!"
D . R from , NM on February 9th, 2022

(1 / 5)

" You did poorly. Very, very poorly. And I seldom if ever complain in surveys such as this. I'm in the process of buying a house in Eldorado. And I'm buying it from out of state, which is difficult. I phoned to request an inspection of the property's furnace, and an estimate for repair/replacement options. I was quoted $175 for this -- the ONLY contractor out of several we used for various issues (stucco, electrical, plumbing, etc.) who charged any fee at all. I agreed to this fee. Then I received an invoice for about $242 instead of the already exorbitant $175 I'd been quoted. When I called to inquire about the increase, I was told (by someone named Jessica, I believe) that this was because when the technician phoned me, he asked if he should look at the water heater, too. I told him yes, not realizing and never being told by anyone that this would be a separate additional fee! When I got the invoice and phoned about this, I was told that it would be reduced back to the original estimate. I then asked if this fee could be applied to the repair or replacement cost if I worked with Reliable Tech. I was told no. Then I asked, "Where is the report?" I was told that it was on my invoice. I replied that it was not. The woman (this time the manager, I believe) said that she'd re-send the invoice. I asked what the report would consist of -- how detailed it would be, etc. After some vague and rather evasive conversation, I was told that it would consist simply of several sentences on the invoice itself! $175 for several sentences! To make matters worse, I STILL haven't received the new invoice with those mini-report sentences on it. So I don't have a clue what I'm paying $175 plus tax for! And the inspection took place last month. All I received was a price quote of over $7,600 for a new furnace installation. No explanation of the condition of the existing furnace, no repair options, etc. Nothing. Fortunately, my dealings with electrical, plumbing, stucco, and yes, other HVAC contractors in Santa Fe have been much more timely, professional, and productive than those with your company. They all provided detailed reports and estimates. And not one of them charged any fee for these estimates. Would I consider working with Reliable Tech? Not if I see you first. I would have given you zero stars instead of one, but that wasn't an option: it would simply have appeared as if I didn't rate you. Yelp! is next."
G . P from Santa Fe , NM on March 6th, 2019

(1 / 5)

" I'm not really sure how to respond to this. We've had great experiences with Reliable Tech in the past. Three years ago you installed our mini-split wall heating/cooling Fujitsu unit. I called you several weeks ago to schedule a small repair to the unit. I also requested an estimate to install a second unit -- when we had the first one installed the understanding was that we'd eventually add a second one, and we were told that would be easy because the condenser on the roof was designed to support several units. So on August 2, a tech (Alex) and a salesperson (Shelley) showed up at our house to assess the issue with the current unit and give us an estimate for the second one. Alex spent a few minutes looking at the current unit, told me he'd be in touch, and left. I haven't heard anything back yet -- it's been 9 days, no word. I've sent 2 emails. The unit still needs repair. Shelley went up on the roof to assess the condenser, but wasn't sure whether or not it could support a second unit. She then looked up our current unit and informed me that it cannot be coupled with a second one and that we would have to install a second condenser -- but she really didn't seem to know the equipment all that well. I expressed concern that perhaps Reliable Tech had made an error and installed the wrong unit to begin with, because we had specifically discussed installing a until and a single condenser that would eventually support a second unit. We never intended on installing a second condenser on the roof -- we have small house. No need for two condensers. Shelley told me I must have "misunderstood." I did not misunderstand. I sent Reliable Tech an email that evening (August 2nd) expressing my concerns and requesting a discussion about how to move forward. I haven't heard anything back since then. I sent a second, follow-up email. No word. So I'm not sure what's happening. I'm certainly not impressed and definitely disappointed, on many levels. At this point, I would not recommend Reliable Tech to anyone. "
V . P from Santa Fe, NM on August 11th, 2018

(1 / 5)

"Still having issue seniors have been played. As I mentioned in my previous complaint they refused to finish devising me cause they only work Santa fe now .so had to get some one to come finish off what was promised . to my surprise the cookie sheet is gone n they are the only ones working my air n heating so now my heats escaping so called spoke to none caring manager Allen. Let him know that the tech that had to come 2 times this summer misplaced my cookie sheet. N not in the unite he didn't remove it when he serviced it in the summer so he had to come back remove it so we could have air this summer obviously he didn't know what he was doing a nd who knows if he left it out the unite or took it with him so now again I'm dealing with this company that has ripped off another senior Allen said not his problem they have no idea where they put the cookie sheet my problem. He's done with me n hung up. Watch out people they will lie to get your money n send an untrained person to damage your property a nd then tell you they don't care not their problem they already got your money rude management . "
I . M from Albuquerque, NM on October 31st, 2017

(1 / 5)

"New AC units are unusable due to noise from outdoor unit. No one has responded to our complaints."
S . W from Santa Fe, NM on October 13th, 2016

(1 / 5)

"Tech was here on Tuesday to give an estimate. Said it would be ready the next day. It's now Saturday and no estimate."
H . D from Santa Fe, NM on July 23rd, 2016

(1 / 5)

"Tech was here on Tuesday to give an estimate. Said it would be ready the next day. It's now Saturday and no estimate."
H . D from Santa Fe, NM on July 23rd, 2016

(1 / 5)

"I don't like the new furnace or the installation."
L . G from Los Alamos, NM on December 22nd, 2015

(1 / 5)

"I made an appointment to have my boiler cleaned and checked before starting winter usage. I could see mouse debris in the burner area and one burner tube was full of mouse poison pellets.The tech guy started off saying I needed a new boiler, then proceeded to test one heating zone without any cleaning--the burner was burning with mouse poison inside it.He said the zone being tested had low water flow--that the pump was running but not moving the water. He used a cell phone camera to photograph the heat exchanger without even removing the cowling and said it showed corrosion and should be replaced. He left with out ever doing the cleaning necessary and said he would send me a proposal for a new boiler--the proposal cost was 20% higher than his ball park figure given earlier. This,in itself was all very disappointing but this same company did the same thing at my neighbors house on a different day and a different tech guy. I have had my boiler cleaned and checked by another company and all is well and functioning normally--this cost 99.00. I paid reliable also, but could not use my heat when they left without addressing my problem."
J . B from Santa Fe, NM on October 17th, 2015

(1 / 5)

"Not good. Air conditioner installed. The first day of installation a horrific smell was detected, the technician informed me that the smell would go away in about 3 hours. 3 days went by and the smell was still there but it smelled more like an electrical burning smell. I contacted Reliable Tech and they had Pat come by, Pat took a look and told me he had called an electrician to go by and check out the wiring. Pat did see the switch box and saw that it was burned inside, he told me that he would install a digital switch and they would pay for some of the electrical bill but not all of it. The electrician come by on Monday July 13, he informed me that the wire used to install the air conditioner was the incorrect one, it should have had 5 prongs instead of 4. The electrician also made it clear that Reliable Tech would not be paying for any of his work (which by the way turned out to be 311.11 dollars) Thank Goodness! Prior to the electrician coming by Pat did tell me that my wire had only 4 prongs and 5 were needed but I could get by with 4 by just not using the Pump cycle on the Switch. I also noticed that Pat's partner opened the switch and poked around to find out how many wires I had. (I strongly believe that this is what started the electrical fire, two wires must have touched but I am not an electrician) I have never had any problems with my wiring until this Air Conditioning Unit was installed. Yesterday (7/21/15) I noticed that the smell was finally dissipating, that was a long 3 hours... Ask if I will refer Reliable Tech my answer is no. I do not even know if the manager knows what happened. Sincerely, Josie "
J . M from Espanola, NM on July 22nd, 2015

(1 / 5)

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From 273 reviews

matt mckinley 16 days ago

On time, excellent service

Response from business owner

Thank you for your feedback. We look forward to working with you in future hvac or plumbing projects in the future.

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JM Seattle 20 days ago

From start to finish, this company was great. The initial visit was so informative. Angelo really showed his knowledge and experience. The job was completed quickly and professionally. The crew, including the electrician, were all fantastic…

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George Ledyard (Aikido-Videos-Dvds) a month ago

Really excellent service. The tech explained what he did and why. We got an estimate for needed repaid very soon after his visit. We will definitely keep using them

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Shawn Stone a month ago

Prompt service and communication made our furnace install painless!

Response from business owner

Thank you for your feedback! we appreciate your business and look forward to working with you in the future!

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Teresa Trujillo 2 months ago

I strongly recommend Reliable. I had gotten five bids for my project but Angelo took the time to research and explain all options for my cooling needs . I appreciated the attention to detail. Installers and the office were equally …

Response from business owner

Thank you Teresa for your review! We value your business and look forward to working with you on future HVAC and plumbing projects.

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Virginia G 2 months ago

I had estimates from two other companies, and chose to go with ReliableTech. The owner of the company came to my house to do an assessment and give me an estimate of what was needed. He was very knowledgeable and respectful, answered all my…

Response from business owner

Thank you for sharing your experience! We appreciate your business and look forward to future projects together!

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JC O 2 months ago

Reliable Tech provides exceptional service. During this extreme weather my furnace completely shut down. Angelo, took time from his already full schedule to stop by, assess the issue, and within minutes the furnace was running again. No …

Response from business owner

We are glad we were able to help and that you had a great experience! Thank you for trusting us! We look forward to working with you in the future!

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Linda Chumbley 3 months ago

Reliable Tech replaced my 22 year old furnace and air conditioner. The quoting process was easy with Angelo answering all questions regarding pros/cons of two different manufacturers quoted to help make the best choice for my home and …

Response from business owner

Linda, thank you for choosing Reliable Tech Heating Cooling and Plumbing for your Furnace and A/C installation, we appreciate your business. We look forward to working with you on future hvac or plumbing projects!

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ma morgan 3 months ago

Techs are well trained, easy to work with, diligent. Reliable Tech been our go-to since installing our heating and ac on 2020.

Response from business owner

Thank you Michael for your kind words! We appreciate you as a customer and look forward to working with you in the future!

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Ram Prashad 3 months ago

The electrician and plumber s did excellent work

Response from business owner

We appreciate your business and look forward to working with you in the future!

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TIMOTHY ICKES 3 months ago

Reliable Tech installed heat pumps as an upgrade to our forced air furnace. The installers were on-time, professional, and competent. Daily summaries of the completed work and expectations of the next day was very helpful. Can't say …

Response from business owner

Thank you for sharing your experience, we appreciate your business! We look forward to future projects together!

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Randy Lucero 4 months ago

The guys did great job and we're very professional and courteous

Response from business owner

Thank you for trusting us with your install! We appreciate you as a customer and look forward to working with you in the future!

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HENRY MCGUIRE 4 months ago

Reliable is very decent company. They replaced our boiler and got everything up and working well. Great job overall!

Response from business owner

Thank you for choosing Reliable Tech Heating Cooling and Plumbing! We appreciate your feedback and look forward to future projects together!

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William E. Sanchez 5 months ago

I have worked with Angelo and his Workers on home heating projects in our own home for 8 years now. Everything is still working great!

They are truly more than Honest and the most fair in price. They are much more than Reliable and …

Response from business owner

Thank you William for continuing to choose Reliable Tech throughout the years we appreciate your business and look forward to continuing to work together on future Heating Cooling and Plumbing projects.

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rachel peskin 5 months ago

Happy with Reliable Techs install of my Mitsubishi mini split system . They have a very hardworking and pleasant crew. The installation was finished quickly and efficiently . Communication with billing and scheduling was excellent as well!

Response from business owner

Thank you for choosing Reliable Tech Heating cooling & Plumbing for your Mitsubishi mini split project! We appreciate your business and look forward to working together on future hvac or plumbing projects.

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Madeline Armijo 5 months ago

I had a water heater installed. I really appreciate their work and business process. I received appointment reminders and phone calls when they were on their way.

The owner came initially, explained what he would have to do. He was easy to…

Response from business owner

Thank you Madeline for choosing Reliable Tech and rating our service 5 stars we value your business and look forward to continue working together on future HVAC and Plumbing projects!

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Alycia Baca 6 months ago

Came out very quickly and did a great job. Very happy highly recommend.

Response from business owner

We are happy that we were able to help resolve the issue going on! We appreciate your business and look forward to working with you in future!

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Robert Smalley 6 months ago

Excellent quality of work and clear on their quotes/cost for the work. They had my water heater replaced and working quickly. They were also able to patch up an unfinished mini split install without trouble. I would definitely do business …

Response from business owner

Thank you for choosing Reliable Tech Heating Cooling and Plumbing we truly appreciate your business and and your feedback. We look forward to working with you on future projects!

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Evelyn Barnhart 7 months ago

I am very pleased with Reliable Tech and the people I met and who worked in my home. They are honest, hardworking, and did a great job. From beginning with estimate to completion of job, I was very pleased. Staff is great, knowledgeable…

Response from business owner

It’s our pleasure! Thank you for choosing Reliable Tech Heating Cooling & Plumbing we appreciate your business. We look forward to future hvac & plumbing projects together.

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Helen Fabel 7 months ago

I appreciated the fast and friendly response to my post and the quick follow-up. The explanation of the plumbing situation was clear and helped in our decision.

Response from business owner

Thank you for your review.

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Ibrahim Loeks 7 months ago

Thanks for the excellent service and installation!

Response from business owner

Thank you for choosing Reliable Tech! We look forward to future projects together.

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john greenhall 8 months ago

The install was quick and high quality.

Response from business owner

Thank you for choosing Reliable Tech Heating Cooling and Plumbing we appreciate your business and look forward to future projects together!

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Rob B 8 months ago

Reliable Tech responded quickly to an emergency situation with condensation pump that would not turn off and made a very large noise. So loud I had to turn off the breaker to the entire system, there no AC during 90 degree days. They sent a…

Response from business owner

So glad we were able to take care of the issue for you! We appreciate your review.

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Kathleen Rodriguez 9 months ago

Reliable Tech Heating, Cooling and Plumbing were professional and pleasant. They sent out their tech Robert, he was knowledgeable and explained everything he had to do to fix my hvac. I will use them again!

Response from business owner

Thank you Kathleen choosing Reliable Tech Heating Cooling and Plumbing for your HVAC needs, we look forward to working with you again in the future!

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Paul Grand 9 months ago

Reliable installed our heating, air conditioning, and hot water boiler, and followed up with additional maintenance. We have been extremely pleased with their service and highly recommend them. Five stars.

Response from business owner

Thank you Paul for choosing Reliable Tech and rating our service 5 stars we value your business and look forward to continue working together on future HVAC and Plumbing projects!

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Thomas Mason 9 months ago

High quality work. Very professional and helpful techs! Will use them again. Had tankless water heater installed and they also fixed our HVAC that broke down shortly before the install work.

Response from business owner

Thank you for choosing Reliable Tech Heating Cooling and Plumbing Thomas! We appreciate your business and look forward to working together next time you require heating cooling and plumbing service.

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Laura Trujillo 10 months ago

Reliable Techs were very helpful in explaining every step as they replaced my propane furnace. They used drop cloths on floor when entering my home & all through the house to get to the location of the furnace..After completion, they took …

Response from business owner

First of all Laura thank you for choosing Reliable Tech Heating Cooling and Plumbing for your furnace installation we appreciate your business! Secondly, thank you for providing such a detailed review of our service and your experience with our company. As always we look forward to working with you on future hvac or plumbing projects.

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Michael Levin 10 months ago

We had our old furnace and swamp cooler replaced with an HVAC system. The installation went flawlessly. Robert and Elijah were fantastic. They kept us informed every step of the way and answered any questions we had. They cleaned up after …

Response from business owner

Thank you Michael for your your review! We value your business and look forward to working with you on future hvac and plumbing projects.

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Ryan&Amanda Keyser a year ago

Fantastic! They installed a 4 head minisplit system for us. The whole process was quick and easy. I will use them again if I ever need to install a new system. We were overwhelmed by the level of professionalism and kindness that was …

Response from business owner

We are glad to hear you had such a great experience with our company. Thank you for choosing Reliable Tech and we look forward to working with you again on future projects!

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Kim Miller a year ago

Reliable is not just a word in their company name. I can depend on Reliable Tech Heating, Cooling and Plumbing to be knowledgable about the latest equipment and technologies. They show up on time and they take their work seriously. I'm new …

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Carol Christianson a year ago

We had a new HVAC system installed under our house in a tight crawl space. The guys never once complained and did excellent work. They were especially kind and considerate.

Response from business owner

Thank you for choosing Reliable Tech Heating Cooling and PLumbing! We appreciate your business! We look forward to working with you on future hvac or plumbing projects!

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Wanda Lobito a year ago

I had my forced air heater installed by Reliable Tech. a week ago. The two gentlemen came on time, were professionally, worked continuously for hours (except lunch). Very hard workers, checked all my vents, and cleaned up nicely after …

Response from business owner

Thank you for your recommendation and for choosing Reliable Tech Heating Cooling and Plumbing we value your business and look forward to doing business again in the future.

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Barry & Julie Dudley a year ago

We had a great experience having Reliable Tech install 3 minisplits. The quality of the equipment they installed is top notch. Everyone we dealt with was great and the installers were super professional- showed up on time and left the house…

Response from business owner

We are glad to hear you had such a great experience with our company. Thank you for choosing Reliable Tech and we look forward to working with you again on future projects!

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maureen Curran a year ago

This company is A+! They are honest.

Efficient, very pleasant to work with.

Robert recently serviced my heaters and he was absolutely super. I highly recommend Reliable Teck.

Response from business owner

Thank you for choosing Reliable Tech Heating Cooling and Plumbing Maureen! We appreciate your business and look forward to working together next time you require heating cooling and plumbing service.

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Wendy Bobb Hanson a year ago

Reliable tech installef my 3 Mini Splits and removed my old swamp cooler. The team was very efficient , courteous and helpful answering my questions. They were fast also completing job in 3 and a half days and cleaning up at end of each day…

Response from business owner

We are glad to hear you had such a great experience with our company. Thank you for the kind words Wendy!

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Gerald a year ago

Very professional, polite, and courteous. Completed the job on a timely basis, and explained everything along the process. We would highly recommend.!

Response from business owner

Thank you for trusting us with your new system! We look forward to working with you in the future Gerald!

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Crochet Every Day With Judy a year ago

Robert, the technician sent to check our heating problems, was efficient and knowledgeable. He was also friendly, considerate, and competent. Thank you, Reliable Heating, for your great, prompt service! We will continue to use your company…

Response from business owner

Thank you for the kind words! We look forward to helping you with your future heating/cooling services.

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karen jentzen a year ago

I used Reliable Tech for two properties to install HVAC . First, I was very impressed with the receptionist. She was very friendly and helpful and I liked the fact that I never had to leave a message. I called multiple companies looking…

Response from business owner

Thank you Karen

for choosing Reliable Tech Heating Cooling and Plumbing we appreciate your business and look forward to future projects together!

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Bruce a year ago

Great service! On time. Very pleasant. Was able to go over the equipment and educate me about all the parts and functions. No pressure to “add on” purchase stuff. Great communication from office in setting up appointment and billing

Response from business owner

We are glad to hear you had such a great experience with our company. Thank you for the kind words Bruce!

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Megan McLean a year ago

Could not be happier Angelo and his crew. They were excellent communicators, showed up when they said, were polite, and cleaned up thoroughly after the job. They were also the lowest quote! Highly recommend this local Santa Fe company.

Response from business owner

Thank you for the five star rating, Megan! We look forward to working with you in the future!

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Nelson Hoffman a year ago

Reliable Tech worked quickly and competently. I'm happy with my new mini split heat pump!

Response from business owner

Thank you for choosing Reliable Tech Heating Cooling and Plumbing we appreciate your business and look forward to future projects together!

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Richard Leonardon a year ago

The technicians were on time and did the work efficiently.

Response from business owner

We are glad to hear you had such a great experience with our company!

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julie l a year ago

Promptly came out, quickly resolved the problem, and the tech was professional and friendly

Response from business owner

We are happy we were able to help!

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jerre ann stallcup a year ago

Reliable, courteous, professional. Mini-split works great

Response from business owner

Thank you Jerre for your your review! We value your business and look forward to working with you on future hvac and plumbing projects.

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Suzanne Geiger a year ago

Reliable Tech was a lifesaver (literally) for us. They were the first company to correctly diagnose the problem with our propane furnace system (it was unsafe! not just needing an adjustment to fuel flow). They then came up with …

Response from business owner

Thank you for your kind words Suzanne, we are happy we were able to help you!

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Sally Sandoval a year ago

Peter and Robert were knowledgeable about the install, and explained what they were doing during the installation. They cleaned up after themselves.

Response from business owner

Thank you for choosing Reliable Tech Heating Cooling and Plumbing! We appreciate your business and look forward to working together next time you require heating cooling and plumbing service.

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Lynn Tso a year ago

From the moment we contacted Reliable Tech, we have been amazed and so grateful to the team for their professional and courteous service. The installation team was efficient as was the Electrical hook- up service.

Our split unit is working …

Response from business owner

Thank you for the kind words Lynn! We appreciate your business and I am glad you had a great experience during your install.

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Daniel Wilcox a year ago

These guys were true professionals from start to finish. Quick responses to all questions.

Response from business owner

Thank you for choosing Reliable Tech Heating Cooling and Plumbing Daniel! We appreciate your business and look forward to working together next time you require heating cooling and plumbing service.

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Jay Feldman a year ago

Great people, great products and great service.

Response from business owner

Thank you for your 5 star rating Jay! It was a pleasure working with you.

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Candace Kenyon a year ago

These guys are the best !!

Response from business owner

Thank you for your 5 star rating Candace! We appreciate your business and look forward to working together next time you require heating cooling and plumbing service.

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David M a year ago

I've used Reliable Tech for a range of services in Santa Fe for the past five years and have come to depend on them as my primary provider for those services based on the positive experiences that I've had.

Response from business owner

We appreciate your loyal business to Reliable Tech David! We look forward to working with you for any other future needs you may have.

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Donna Landwehr a year ago

These folks are the best!

I needed a mini split installed, my electrical panel replaced, additional outlets, and lighting. Every person I have dealt with has been knowledgeable, pleasant, helpful, and on time. Richard was extremely …

Response from business owner

We are pleased to hear you had a great experience with your install! Thank you for choosing Reliable Tech, we look forward to working with you in the future.

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Jill Foster a year ago

Good job, with good planning so everything went smoothly. We got a heat pump and tankless water heater. Angelo talked us through what was needed and the crew were very helpful in answering all our questions as the job progressed. They will …

Response from business owner

Thank you for your 5 star rating Jill! It was a pleasure working with you and we look forward to working with you in the future!

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S Williams a year ago

The Reliable Tech folks are GREAT.

The team that came out to install my mini splits were very professional. They know what they are doing and will bend over backwards to give you what you want. I had so many questions and they answered all …

Response from business owner

Thank you for the kind words! We are so happy you had a great experience during your install!

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albopf a year ago

Reliable Tech helped us get home to a good place. We thank Angelo for a thorough estimate and Bernadette for prompt email contacts. We thank Robert and Roberto for friendly, skilled and meticulous three-day installation. A heat pump and a …

Response from business owner

We are happy we could be apart of that! We look forward to working with you in the future!

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Kandy a year ago

My residential gas hot water heater was replaced on Sept. 19, 2023. Angelo did the initial inspection, recommendation and quote. Rachel was helpful and courteous on the phone to arrange the installation date. Julio and Robert did an …

Response from business owner

Thank you for the kind words Kandy! We are glad you had a great experience with our company. We look forward to helping you with your future heating/cooling services.

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Jim Anhalt 2 years ago

Technician was very knowledgeable and informative.

Response from business owner

Thank you for the five star rating, Jim! We look forward to working with you in the future!

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Tom Taylor 2 years ago

Over the past few days, Reliable Tech has replaced our Heat and A/C system with Mitsubishi's Hyper Heat mini-split system including 2 heat pumps and multiple indoor wall and ceiling mounted units. They also removed our old 75 gal hot water …

Response from business owner

We are happy to hear you had a great experience with our team! We look forward to working with you on future projects!

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Amy Curtis 2 years ago

Reliable was very good to work with, they explained exactly what they were doing, were very nice and respectful. I would definitely recommend this company!

Response from business owner

Thank you Amy for your your review! We value your business and look forward to working with you on future hvac and plumbing projects.

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Wendy Mihalic 2 years ago

Reliable Tech did a great job replacing our gas water heater with a heat pump water heater. They were not the lowest bidder but their price included everything, even a unique air-flow solution that required some on-site ingenuity. Kudos to…

Response from business owner

Thank you Wendy for choosing Reliable Tech and rating our service 5 stars we value your business and look forward to continue working together on future HVAC and Plumbing projects! We will definitely be recommending this to our customers.

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Jessica Cassirer 2 years ago

Excellent service – skilled workers – punctual & tidy – small footprint in house & garage – questions answered, phone calls returned – high quality results. I cannot speak highly enough about Reliable Tech – they live up to their name.

Response from business owner

Thank you for your kind words Jessica. It was a pleasure working with you and we look forward to working with you in the future!

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Renee .Brooks 2 years ago

ReliableTech technicians were meticulous and professional when installing my mini split as well as the yearly maintenance. I highly recommend this company.

Response from business owner

Thank you for choosing Reliable Tech and rating our service 5 stars we value your business and look forward to continue working together on future HVAC and Plumbing projects!

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Paul B 2 years ago

Angelo provided a prompt estimate after arriving on time for his appointment.

This was a big job, requiring the removal of an old boiler and 80 gal water heater, then installing a Navien Combi unit. It took a full 5 days with two men …

Response from business owner

Thank you Paul for your your review! We are glad you had a great experience with our team. We value your business and look forward to working with you on future hvac and plumbing projects.

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Patrick Reid 2 years ago

The team at Reliable Tech was awesome. They were very communicative, friendly, professional and did a great job installing my new AC unit. I highly recommended.

Response from business owner

Thank you for the kind words, Patrick! We look forward to helping you with your future heating/cooling services.

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Chris Goad 2 years ago

Reliable Tech installed a Mitsubishi ducted heat pump for me. The installation was clean, and the technicians courteous and friendly. I am extremely happy to have made the transition from propane. This is the first day of operation for the …

Response from business owner

We are happy we were able to get this done for you. It was a pleasure working with you and we look forward to working with you in the future.

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Elise Boeh 2 years ago

I highly recommend Reliable Tech! Angelo and his crew are professional, informative, communicative and very genuine people who care about their customers and the quality of their work.

They’ll be my go to for any future projects.

Response from business owner

Thank you for your kind words, Elise! It was a pleasure working with you!

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Jude Pardee 2 years ago

Reliable replaced a defunct gas boiler with an electric boiler in my old adobe home in Nambe — a big step towards transitioning my energy use from fossil fuels to solar. Reliable’s owner, Angelo Marti, impressed me with his technical …

Response from business owner

Thank you for choosing Reliable Tech Heating Cooling and Plumbing Jude! We appreciate your business and look forward to working together next time you require heating cooling and plumbing service.

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john lambert 2 years ago

Installation of a tankless water system. It involved a complete renovation of the utility room piping, flooring, in floor heating valves, and then installation of a new unit. Done with a minimum of angst and a maximum of explanations of …

Response from business owner

Thank you for choosing Reliable tech Heating Cooling and plumbing. We are happy to be of service.

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Jeff Miller 2 years ago

Reliable Tech replaced my old furnace with a new furnace/AC split system. They were responsive and courteous and finished the job on time, even with the unforeseen challenges that arise. I would recommend them for your heating. cooling …

Response from business owner

Thank you for choosing Reliable Tech Heating Cooling and Plumbing we appreciate your business and review. We look forward to future projects together.

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Nelson DeMuth 2 years ago

Technicians worked efficiently, quietly, cleaned up afterward, answered questions about installation and were great to work with.

Response from business owner

Thank you for your feedback, we appreciate you choosing Reliable Tech! We look forward to working with you on future hvac or plumbing projects!

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Larry Pirkl 2 years ago

Prompt professional courteous

Response from business owner

Thank you for choosing Reliable Tech Heating Cooling & Plumbing! We appreciate your review and look forward to working together again on future hvac or plumbing projects.

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Janelle Urata 2 years ago

Julian and Peter were excellent. They were prompt, great with communication, friendly and personable. They took the time to answer my questions and did an excellent job. I highly recommend and will use them in the future.

Response from business owner

Thank you for your feedback we appreciate you choosing Reliable Tech for your home project! We look forward to working with you again in the future for any hvac or plumbing projects.

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Janice McAninch 2 years ago

Very Capable personnel

Response from business owner

Thank you for your review we appreciate your business!

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Floyd Martinez 2 years ago

Great system, had maintenance done.

Used in my vacation rentals and tenants all have been very pleased with the units.

Warm winters and cool summers.

Maintenance technician on time, neat and very informative.

Thank you Realable Tech.

Response from business owner

Thank you for choosing Reliable Tech Heating Cooling & Plumbing and sharing your experience. We look forward to working together on future hvac & plumbing projects.

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Rita Maes 2 years ago

The young man who provided the annual maintenance service on my mini split was very thorough, professional and courteous.

Response from business owner

That’s great! Thank you for choosing Reliable Tech Heating Cooling & Plumbing,we appreciate you.

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Kirk Veirs 2 years ago

Reliable Tech installed a mini split system that heats and cools my older adobe home, replacing my propane heating system, a few years ago. They came out to check the refrigerant, at my request, on the three compressors. Their response time…

Response from business owner

Thank you for sharing your experience of working with our company we appreciate your business and look forward to continuing to work together on future hvac & plumbing projects.

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Susan Watkins 2 years ago

This is one of the most professional companies I have dealt with after owning five homes.

From the initial system design/cost estimate by the owner to the final steps of installing a hybrid heat pump/gas furnace there were clear …

Response from business owner

Thank you for your review Susan! We are so glad you have had a great experience with Reliable Tech and look forward to working with you on future HVAC and plumbing projects.

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Frederic Bradshaw 2 years ago

Reliable Tech did an excellent job providing a wide array of options and then performing removal and replacement of our inefficient furnace with a new complete high efficiency HVAC system. It took a while to get the new components in stock …

Response from business owner

Thank you for your feedback we appreciate you choosing Reliable Tech!

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Salvador Zapien 2 years ago

Reliable Tech replaced the broken boiler in my house and did a great job. I am super pleased with them and will use them and recommend them in the future.

Response from business owner

Thank you for your review! We look forward to future projects together!

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Chris Sparno 2 years ago

Very friendly, on time service. We use them for all our HVAC needs

Response from business owner

Thank you Chris! We appreciate you choosing Reliable Tech Heating Cooling & Plumbing for your HVAC needs!

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H McL 2 years ago

Reliable tech was great to work with. Very professional staff who showed up when they said they would. Would definitely recommend them and use them again

Response from business owner

Thank you for choosing Reliable Tech! We appreciate your business and look forward to working together again.

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Susan Ptacek 3 years ago

Their techs, Antonio and Steve, were very professional and did a fantastic job.

Response from business owner

Thank you for your feedback we appreciate your business!

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Barbara Greene 3 years ago

The job took 2 days and on both days the people installing were polite and on time. The man who finished the job explained everything well and made us feel comfortable about the job being done correctly.

Response from business owner

So glad we met your expectations and for choosing Reliable Tech we appreciate your business!

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David Dole 3 years ago

A mini split system at my house stopped working. I called several HVAC companies for advice, including Reliable Tech. One of the other companies gave me a dire scenario and said I had to replace the whole system. Reliable Tech did a …

Response from business owner

Thank you for your recommendation and star rating on our service we appreciate your business!

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Bill Zwick 3 years ago

High quality and efficient work in repairing a hot water baseboard heating system that is more than 25 years old. Given how difficult it is to get skilled crafts (HVAC, plumbing, electrical, etc.) services these days thanks to the pandemic…

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Jason Cline 3 years ago

I had a great experience with Reliable Tech. They started and finished my new furnace installation when the said they would. They did excellent work and were very friendly and helpful. I would definitely use them again.

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Michelle Vigil 3 years ago

Great customer service, very professional, got the job done quickly and efficiently ! Highly recommended!

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Joe Sweeney 3 years ago

I highly suggest Reliable Tech for all of your cooling, heating and plumbing needs! Staff is professional and reliable! Thank you for making it easy from making an appointment to date of service!

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Gabe Stewart 3 years ago

Very professional and accommodating company! Daniel and Evan did great work and we are very happy with our new air conditioning split system.

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Maxine Martinez 3 years ago

Great customer service and very responsive!

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Lisa Young 3 years ago

We hired Reliable Tech to install new mini-split units in our home. The job went really well from the estimate communication throughout the install. The team explained the goals for each day and walked us through the details of programming …

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Scott Winegar 3 years ago

Steve was very friendly and explained everything well. He fixed the problem in a timely manner. I would definitely use them again in the future.

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Steven Marquis 3 years ago

We had an emergency heating situation and they went above and beyond to solve our issues…they were very professional and very personable…we definitely recommend this company.

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M Lu 3 years ago

Reliable Tech recently installed a new Mitsubishi ductless AC system throughout my house in Rancho Viejo. They also took care of removing the old swamp cooler and capping that site on the roof.

The quality of the service was wonderful. …

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Sharon Gerena 3 years ago

I like that they sent reminders they were coming and gave a time frame also the technician explained everything that was going on and what he did good service.

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Sandra Woodall 3 years ago

We had an excellent experience with Reliable Tech. They were very professional and dependable. We haven’t used the equipment yet, but the front end experience was great and we would highly recommend them.

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Marcie Lombardi 3 years ago

Amazing service. They fit me in quickly, diagnosed the problem, ordered the part needed and performed the repair all within a couple of weeks. The company is responsive and respectful. I will definitely be using them again.

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Raymond Willison 3 years ago

Reliable Tech installed a combination boiler that replaced our old boiler and hot water heater. They were on schedule and worked uninterrupted until the project was completed. Angelo and his crew were very professional and easy to work with…

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Robert Alexander Butler 3 years ago

Reliable Tech lives up to their name. We moved to Santa Fe 10 years ago and worked with their professional staff to select a new energy efficient wall mounted tankless heating/hot water system and new digital thermostats for our home. …

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Leslie Finegan 4 years ago

They did a great job cleaned up and repainted

I highly recommend them and good service

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Reliable Tech Heating, Cooling and Plumbing